After 20-plus years, Sue Lai and Avia Travel have made the decision to retire. We wish Sue only the best and are so grateful that she was able to assist 1000s of our travelers obtain great airfares, routings and top-notch customer service.

Moving forward, our office recommends booking your flights directly with your airline of choice. Many of our travelers have been using Qatar Airways, Turkish Airlines, Cathy Pacific, Korean Air, Singapore Airlines and Emirates. Direct booking allows ease in making your reservation and having just one direct contact in terms of possible schedule changes and financial security. From all the change, cancel and refund transactions since the onset of COVID-19, Singapore Airlines has been the easiest to work with and offering superb customer service in every possible way. Whichever carrier you decide to go with, please make sure to understand their change, cancellation and refund policies.

It is always best to purchase your domestic flights and your international flights on one ticket. Most carriers are members of an airline alliance, which should not make this a problem. This way you and your checked luggage are booked and tracked under one reservation code. Again, please make sure your airline ticket dates can be changed and/or ticket refunded with the minimum of penalties.